Terms & Conditions
Last updated: June 2026
Welcome to Shenapaints.
By using this website, submitting a commission request, subscribing to the Print Club, or making a purchase, you agree to the following Terms & Conditions.
Payments
All prices are listed in Mauritian Rupees (MUR).
Commissions
A 50% deposit is required before work begins. The remaining balance is due upon completion and prior to delivery or collection.
Website Purchases
Payment is due in full at checkout through the payment methods available on the website.
Shenapaints reserves the right to update pricing at any time without prior notice.
Commissions
Each commissioned artwork is created specifically for the client based on the information and reference materials provided.
Completion times vary depending on the size and complexity of the artwork. Estimated timelines will be discussed before work begins. Reference images supplied by the client remain the responsibility of the client. By submitting images, you confirm that you have permission to use them. Minor adjustments may be discussed during the process. Significant changes after work has begun may incur additional charges.
Deposits are non-refundable once work has commenced.
Shipping & Collection
Original Artworks and Prints
Orders will be shipped to the address provided at checkout. Please ensure that all shipping information is accurate before placing your order. A shipping confirmation will be provided once your order has been dispatched.
Mauritius
Local collection may be arranged at:
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Curepipe
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Shoprite
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Port Louis
Postal delivery is also available.
International Orders
International shipping may be available on selected artworks. Please contact Shenapaints before purchasing to discuss shipping options, costs, and delivery arrangements.
Damaged or Missing Orders
If your order arrives damaged or has not arrived within the expected timeframe, please contact Shenapaints as soon as possible so that the issue can be investigated.
Prints
Prints are reproductions of original artworks.
Unless otherwise stated:
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Prints are sold unframed.
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Colours may vary slightly due to screen settings and printing processes.
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Print dimensions may vary depending on the original artwork's format and proportions.
Intellectual Property & Copyright
All artwork, images, designs, text, videos, and content displayed on this website remain the intellectual property of Shenapaints unless otherwise stated.
The purchase of an original artwork, print, or commission does not transfer copyright ownership.
Shenapaints reserves the right to photograph, reproduce, publish, and share commissioned and non-commissioned artworks for portfolio, exhibition, marketing, social media, and promotional purposes unless otherwise agreed in writing.
No content from this website may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
© Shenapaints. All rights reserved.
Website Use
By using this website, you agree not to misuse, copy, interfere with, or attempt to gain unauthorized access to any part of the website or its content.
Changes to These Terms
These Terms & Conditions may be updated periodically. Any changes will be posted on this page.
Contact
For any questions regarding these Terms & Conditions, commissions, orders, or website purchases, please contact:
Email: shenapaints@gmail.com